Shipping policy

All orders are processed and dispatched from our UK warehouse. Once your order has shipped, standard UK delivery takes 3–5 working days, and Next Day delivery takes 1–2 business days if your order is placed before 2pm. Orders placed after 2pm, or on weekends and bank holidays, will begin processing the following business day. Delivery times may occasionally vary due to circumstances outside our control, such as courier delays. If you have any questions about your order or delivery status, please contact us at stainestm@gmail.com or via Instagram @staines.tm — these are our only points of contact.